Privacy Policy

1. Introduction

Welcome to Xillix Real Estate ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number, address)
• Account credentials (username, password)
• Property preferences and search history
• Financial information for property transactions
• Communication records with our agents

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Cookies and similar tracking technologies
• Location data (with your consent)

3. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our real estate services
• Processing property inquiries and transactions
• Communicating with you about properties and services
• Personalizing your experience on our platform
• Marketing and promotional communications (with consent)
• Compliance with legal obligations
• Fraud prevention and security purposes

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We share information when you explicitly consent to such sharing.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and conducting business.

4.3 Legal Requirements

We may disclose information when required by law or to protect our rights and safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-out: Unsubscribe from marketing communications
• Consent withdrawal: Withdraw consent for data processing

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

Types of cookies we use include essential cookies, performance cookies, functionality cookies, and marketing cookies.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Kenya. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: